How do I place a “bulk" order, over 50 pieces of an item, for next day pickup?
We require 48 hours notice on orders where any single item exceeds 50 pieces. However, you may email us directly at firstname.lastname@example.org or call us at 718.290.1011. If we can accommodate you, we certainly will.
It’s past your 3pm cutoff, how can I place an online order for tomorrow?
We require all next-day orders to be placed by 3pm. However, you may email us directly at email@example.com or call us at 718.290.1011. If we can accommodate you, we certainly will.
How do I order a cake in a size and flavor I know you used to carry, but I don’t see it on your website?
Financier Patisserie’s long history means that we have quite a catalogue of cakes. Unfortunately, we do not continually produce all of our cakes all of the time. Our Pastry Chef selects cake offerings seasonally and those are reflected on our website and in our stores. If you would like to order one of these cakes in a larger size or in a tiered format, please fill out a Specialty Cake Order form. You may also contact us directly at firstname.lastname@example.org or call us at 718.290.1011. Please note we require 72 hours notice on Specialty Cakes and a cake is not ordered until you receive a confirmation from us via email.
I would like to place a standing Catering Order for my office for a meeting we host weekly. How can I do that?
We can absolutely set up a standing Catering order. Please contact us directly at 718.290.1011 or email@example.com. A Catering & Guest Services Representative will get back to you within 1 business day.
I have a large event coming up in a couple of months. I would like to get a quote from Financier Patisserie to cater it. How can I arrange that?
We would be happy to provide a proposal to cater your upcoming event. Please contact us at 718-290-1011 or emails us at firstname.lastname@example.org and provide as much detail as possbile about your event and where best to contact you. A Catering & Guest Services representative will get back to you wtihin 1 business day.
I love the coffee at Financier Patisserie and I would love to have it at my office! Do you offer your beans wholesale?
Our coffee is roasted daily at our roastery in Brooklyn. We proudly offer our coffee beans as part of our Wholesale program. Please fill out our Wholesale Form and provide us with some basic information. A Catering & Guest Services representative will get back to you within 1 business day.
I would like Financier Patisserie to make my wedding cake? How can I inquire about this? Do you do cake tastings?
Our Pastry Chefs are enormously talented, and creative, and have been making wedding cakes since the inception of our brand. We are happy to consult you on a special cake for any milestone event. We provide tasting size cakes for a nominal fee. Please fill out our Specialty Cake Order Form and provide us with some basic information. A Catering & Guest Services representative will get back to you within 1 business day.
I'd like to join the team at Financier Patisserie. How can I apply?
Financier Patisserie is always actively looking for talent. Please fill out our Employment Form and attach your resume and cover letter.
What is the Operational Fee I see upon checkout when I place an order for Delivery?
Our Operational Fee includes transportation of goods to your desired location and disposables for Catering orders.
Currently all orders are for pickup only